Proact is an independent integrator in the field of storage, backup/recovery, archiving and disaster recovery
On a global scale, it is predicted that information volumes will grow by more than 50 per cent year on year (source: IDC). Consequently, the demand for new technologies and methods for cost-effective storage and archiving is growing at the same rate.
We offer systems, consultancy services, support and operation services in our focus areas, complemented by our broad expertise in the field of IT infrastructure. Our solutions typically include hardware and software from market leaders and niche players using the latest technology, designed for use in complex and demanding IT environments. We always customise our solutions on the basis of client requirements.
We support our clients throughout the process phases – design, deployment, support and selective outsourcing – thanks to our specialist expertise and focus. Our overall solutions result in simplified administration and more cost-effective operations for our clients.
We provide extensive solutions for storage and archiving in complex environments, often spread over several different locations. This requires an expert knowledge of operating systems, databases, networking, hardware and security. The challenges we face as a result of our clients’ requirements give us the opportunity to enhance our skills and expertise in real-life situations. This is why we are now the market leaders in our own particular area of expertise.
Consultants with specialist expertise
The outstanding level of expertise among our 200 or so consultants allows us to help our clients maintain efficiency in their operations by providing skilled specialists when needed.
We always stay one step ahead thanks to ongoing training and certification initiatives which meet the needs of the market and our partners. Our consultants often take on the role of advisors and specialists throughout the analysis phase, as well as for the design, development and operation phases of projects.
Round-the-clock support in Northern Europe
Our support organisation provides specialists with documented outstanding expertise. This benefits clients in that they have just one point of contact with Proact, which then holds overall responsibility for providing support for the entire solution.
Our range of services includes hardware and software support, adjustments, installation and operations support.
Our support is available round the clock. We believe that having support engineers on hand who are in close proximity to our clients and speak the same language as them is crucial to reliable operations.
Selective outsourcing facilitates focus
When we are responsible for the operation of IT infrastructure elements such as storage, backup/recovery, archiving and disaster recovery, our clients have more opportunity to focus on their core operations.
Our selective outsourcing services are provided using standardised, tried and tested processes based on ITIL (IT Infrastructure Library). Selective outsourcing services are supplied either by our own operations centre, or on location at client sites. A well defined SLA (Service Level Agreement) is crucial to successful selective outsourcing. This puts our clients in control of their investments as well as preventing surprises in day-to-day operations.
Pay as you grow
This concept enables our clients to purchase storage and archiving as a service, and we provide packaged solutions for each focus area. No need for any up-front investments in systems and services – clients pay only for their actual usage according to a fixed price per gigabyte or month. This concept has the advantage of being a flexible, scalable solution while allowing overall costs to be predicted with ease.
Partnerships and certifications
We are constantly working to develop our selection of partners so as to offer our clients the most valuable solutions. We have chosen to work with the market leaders in various fields in combination with early adopters of new technologies.
The Proact Group employs more than 300 staff and is represented in Denmark, Estonia, Finland, Latvia, Lithuania, the Netherlands, Norway and Sweden. Since the company started in 1994, we have installed more than 1700 systems relating to our focus areas.
Proact was founded in 1994, and its parent company, Proact IT Group AB (publ), has been listed on the OMX Nordic Exchange in Stockholm under the symbol PACT since 1999.